How does payment work?+
A 50% deposit secures your start date and begins design. The remaining 50% is due on approval, when your site goes live — your card is saved securely at checkout and only charged once you’ve approved the work.
What if I don't like the design?+
Every package includes revision rounds (2–5 depending on tier), and we check in early — you see direction before anything is final. We work with you until it fits. To be straight with you: the deposit becomes non-refundable once design work has begun, which is exactly why we start from your brief and show work early.
Is "built in days" real?+
Yes — ~4, ~7, or ~12 days depending on package, counted from when we have your brief and materials. They’re honest estimates, not guarantees: late content or feedback extends the clock. There’s a 48-hour rush add-on if you’re truly pressed.
Am I locked into your hosting?+
No. On full payment the site is yours. Hosting & care plans are optional, cancel anytime — and if you’d rather host it yourself, we hand everything off cleanly.
What do you need from me?+
A short brief — the order flow walks you through it in a few minutes. Logo, photos, and copy help if you have them; anything missing we can create or source.
Can I ask questions before paying anything?+
Of course. Email josiah@saerstudio.com — you’ll get a reply from Josiah within a day. No pitch, just answers.